navNote Account Policy

Account Lifecycle

This Account Policy describes how to create, manage, and delete your navNote account, what happens to your data when you leave, and how to contact us with account or deletion requests. navNote accounts are required to access the AI operations dashboard, the iOS app, the Android app, and any cloud-deployed APIs.

Creating & Managing Accounts

• Self-serve sign-up at /signup with your work email, Google account, or enterprise SSO.
• Profile & security can be managed from your dashboard: name, role, MFA, sessions, and connected identity providers.
• Org admins can invite, suspend, or remove team members and assign role-based permissions.

Deletion & Data Retention

You can delete your individual user account from the dashboard. Org-level deletion (entire organization, all stores, all data) requires a request from an org admin to contact@navNote.ai. On deletion, account data is removed from active systems on a standard schedule and from backups in line with our retention policy. Cloud customers' data lives in our infrastructure; on-prem customers' data lives entirely inside their own infrastructure and is governed by their own retention policy. See the Privacy Policy for full details on data residency and retention.

Contact navNote

Additional offices: navNote. San Jose, Silicon Valley, CA (opening 2026); navNote. Provo, Silicon Slopes, Utah (founding office, iHub Utah presence).